I think I'm the kind of person who would be very difficult to employ - I'm pretty annoying, but driven.

In a user lead model, users are bringing in their own technology... and you can build software then, around the user.

All of a sudden, if you think about the entire ecosystem of connected devices that can pull down information, access content and allow me to share and work and communicate, the vast majority now are not Windows computers. They are iPhones. They are iPads. They are Android devices.

You intentionally start small, because you will not be able to compete with an incumbent... because the incumbent is always going to go for the full solution.

If every customer is using your product "correctly", you'll never learn anything interesting about what to do next.

I interned at Miramax and subsequently at Paramount because I was really curious about the future of entertainment - how were we going to get films online? While the inspiration for Box didn't come from that experience directly, it was very obvious that bigger businesses had a lot of slow processes and cumbersome technology.

Start with the assumption that the best way to do something is not the way it's being done right now.