There's a lot of pride that business owners have. It's actually really critical that pride and ownership extends to everyone in the organization. I think of everyone is in the same boat in driving the company forward.

We're enamored with the concept that there's always a price. But sometimes, your goal is to build a great company, not sell it.

Every single industry is going through a major business model and technology oriented disruption.

The 10% between 90% done to 100% done takes most of the time, causes most of the stress, but is all of the value.

Too little process and you can't get good work done. Too much process and you can't get any work done. Most companies never find the middle.

Entrepreneurship: 10% coach, 20% player, 30% cheerleader, 40% waterboy.

All of a sudden, if you think about the entire ecosystem of connected devices that can pull down information, access content and allow me to share and work and communicate, the vast majority now are not Windows computers. They are iPhones. They are iPads. They are Android devices.