Entrepreneurship: 10% coach, 20% player, 30% cheerleader, 40% waterboy.

I think because of the iPhone and the fact that we now have a ubiquitous internet, our creativity in the startup space is 10 times different. Every single industry, every single market, is going to be technology-driven in some way. There's an infinite opportunity for startups because now you can go and solve problems that previously looked like they had nothing to do with technology.

Sometimes things are the way they are and can't be changed, other times it's because no one ever tried. Your job is to find the latter.

If you don't go to every level of your company, you distance yourself from the marketplace and from your people.

All we're really doing is repeating technologies that were tried 10, 20, 30 years ago... it's just that it was too expensive, too unusable, and we didn't have the enabling technologies to make it possible.

You want to find the really crazy but still somewhat reasonable outliers within the customer ecosystem.

Startups often win because it's easier to see what comes next when you don't have to worry about maintaining what came last.