Innovation is hard because solving problems people didn't know they had & building something no one needs look identical at first.

If you're waiting for encouragement from others, you're doing it wrong. By the time people think an idea is good, it's probably too late.

If there could've ever been a magical time to build an enterprise software company, now is absolutely that time.

Steve Jobs is the most epic entrepreneur of all time. He served as a guiding light for any emerging businessperson who wanted to learn how things should get done. He'll be looked at as one of the best business leaders of all time, and certainly one of the best tech entrepreneurs.

If every customer is using your product "correctly", you'll never learn anything interesting about what to do next.

I think bad politics are incredibly dangerous, so it's important to make sure that people are communicating well. Culture and morale are super important. It's best to not force it, but let it happen organically and genuinely.

My downtime tends to resemble my uptime. Weekends are workdays, but toned down. Over the whole weekend, I may have five meetings, as opposed to six on a weekday. I used to play piano for 30 minutes at night, but I had to pull that out of my schedule. I don't have time for nonwork stuff.