Innovation is hard because solving problems people didn't know they had & building something no one needs look identical at first.

There's a lot of pride that business owners have. It's actually really critical that pride and ownership extends to everyone in the organization. I think of everyone is in the same boat in driving the company forward.

Better to be too early and have to try again, than be too late and have to catch up.

If you don't go to every level of your company, you distance yourself from the marketplace and from your people.

The product that wins is the one that bridges customers to the future, not the one that requires a giant leap.

The only barrier to entry you can create is to consistently build a great product.

I think because of the iPhone and the fact that we now have a ubiquitous internet, our creativity in the startup space is 10 times different. Every single industry, every single market, is going to be technology-driven in some way. There's an infinite opportunity for startups because now you can go and solve problems that previously looked like they had nothing to do with technology.