Startups often win because it's easier to see what comes next when you don't have to worry about maintaining what came last.

My workday begins around 11 A.M., with a cup of black coffee in each hand. If I had more hands, there would be more coffee.

In the enterprise you want to start intentionally small.

The benefit to building a startup is that customers don't have the same kind of friction when they adopt new technology.

Your product should sell itself, but that does not mean you don't need salespeople.

If every customer is using your product "correctly", you'll never learn anything interesting about what to do next.

My downtime tends to resemble my uptime. Weekends are workdays, but toned down. Over the whole weekend, I may have five meetings, as opposed to six on a weekday. I used to play piano for 30 minutes at night, but I had to pull that out of my schedule. I don't have time for nonwork stuff.