The business models in enterprise have changed pretty dramatically. A huge problem with enterprise software traditionally has been usually you sell to the customer and then they adopt the technology. The great thing about 'freemium' and the new way enterprise software is being sold is you get to try it first and then buy it.

I think bad politics are incredibly dangerous, so it's important to make sure that people are communicating well. Culture and morale are super important. It's best to not force it, but let it happen organically and genuinely.

Look for new enabling technologies that create a wide gap between how things have been done and how they can be done.

Focus too much on the near-term and you won't get tomorrow's customers, focus too much on the long-term and you won't get today's.

That's already been tried before only means the first attempt got it wrong.

Innovation is hard because solving problems people didn't know they had & building something no one needs look identical at first.

The business models in enterprise have changed pretty dramatically. A huge problem with enterprise software traditionally has been usually you sell to the customer and then they adopt the technology. The great thing about 'freemium' and the new way enterprise software is being sold is you get to try it first and then buy it.