Innovation in tech favors the naive and the stubborn. If you are too rational you won't tackle problems that others once failed at.

The only way to avoid disruption is to constantly do what you would if you were just starting out.

The best technology is aimed far enough in the future that it stands out, but close enough to the present that it blends in.

You'll learn more in a day talking to customers than a week of brainstorming, a month of watching competitors, or a year of market research.

If you don't go to every level of your company, you distance yourself from the marketplace and from your people.

Modularize, don't customize. Build a platform as opposed to building all of the custom technology and custom vertical experiences.

I think people are always able to achieve more than they think they can. While that’s cliche, I don’t know if managers think about that enough. You have to set your sights extremely high.