In a user lead model, users are bringing in their own technology... and you can build software then, around the user.

Every single industry is going through a major business model and technology oriented disruption.

It's unfortunate biologically we have to sleep.

We're going from a world of customized software to standardized platforms.

My dad is a chemical engineer, and my mom was a teacher. They were pretty serious about education, but I always thought about things a little bit differently.

My workday begins around 11 A.M., with a cup of black coffee in each hand. If I had more hands, there would be more coffee.

Listen to your customers, but don't always build exactly what they're telling you. This is a really key distinction around building enterprise software.