In a user lead model, users are bringing in their own technology... and you can build software then, around the user.

Startups live at the intersection of existential crisis and everything going perfectly great.

I don't use many apps. I use naps.

I think people are always able to achieve more than they think they can. While that’s cliche, I don’t know if managers think about that enough. You have to set your sights extremely high.

Sometimes things are the way they are and can't be changed, other times it's because no one ever tried. Your job is to find the latter.

The 10% between 90% done to 100% done takes most of the time, causes most of the stress, but is all of the value.

You can keep 'consumer' DNA at the center of your product. That will always mean that adoption is easier.