In a user lead model, users are bringing in their own technology... and you can build software then, around the user.

Any time where the delta b/w what is possible and how things work today is at its widest, that's an opportunity to go build new technology.

That's already been tried before only means the first attempt got it wrong.

We're going from a world of customized software to standardized platforms.

I have a lot of faults. I often interrupt in meetings. I talk too loud. I talk too fast.

A lot of being productive personally is determined by how you organize your entire business. You can't separate those two things.

You can look at the cost structure of an incumbent company and discover: where are they not going to be able to drop their prices... because that business model is fundamental to the existence of the company.