Past dreams of bliss our lives contain, And slight the chords that still retain A heart estranged to joys again, To scenes by memory's silver chain Close-linked, and ever yet apart, That like the vine, whose tendrils young Around some fostering branch have clung, Grown with its growth, as tho' it sprung From one united heart.

Design principle: Take things away until the design breaks, then put that last thing back in.

Computers no longer interface with humans--they interact, and the interaction will become steadily deeper, more subtle, and more crucial to our collective sanity and ultimate survival.

Define what the product will do before you design how the product will do it.

You can get spiritual things out of books and stories and they have nothing to do with religion.

It's harder than you might think to squander millions of dollars, but a flawed software development process is a tool well suited to the job.

Usability methods are like sandpapering a chair. If you are making a chair, the sandpaper can make it smoother. But no amount of sandpaper will turn a chair into a table.