The legendary statistical consultant W. Edwards Deming, . . . has called the system by which merit is appraised and rewarded 'the most powerful inhibitor to quality and productivity in the Western world' . . . it is simply unfair to the extent that employees are held responsible for what are, in reality, systemic factors that are beyond their control.
Alfie KohnSocial psychology has found the more you reward people for doing something, the more they tend to lose interest in whatever they had to do to get the reward.
Alfie Kohn