If you laugh a lot, when you get older your wrinkles will be in the right places.

If you have a great business, if you're great at your craft people should be coming in there. It shouldn't be this secret.

I've been very lucky, from the beginning. I've found that as long as you're fundamentally good - as long as you're not being bad to people - people give you a lot of room to be yourself, because being yourself is being honest. And that's what people want to see.

Most small business owners are not particularly sophisticated business people. That's not a criticism; they're passionate about cutting hair or cooking food, and that's why they got in the business, not because they have an MBA.

Hire great people and give them freedom to be awesome.

One thing I've come to learn about myself is that I have to keep going.

Local commerce, without question, will be one of the fundamental use cases enabled by mobile devices over the next several years.