Excellence is the asymptotic state that never quite reaches perfection.

Education leaders must have the will at times to release leadership to the teachers the parents and the students.

Teaching is a never-ending story. The work is never over; the job is never done.

Teaching is an emotional practice: it activates, colors & expresses people's feelings.

Strong professional communities risk and sometimes relish conflict.

We will not achieve high performance in education if we replace teachers with machines or turn teachers into machines.

High performance leaders capitalize on crises to galvanize the motivation and actions of people in the organization.