Everyone talks about building a relationship with your customer. I think you build one with your employees first.

I don't want to be a great executive without being a great mom and a great wife. I don't want to look back and say I wish I had done things differently.

If you aren't building a social enterprise, I don't know what your business model will be in 5 years

We have always said actually this isn't about money, it's not about price. This can be an experience. It doesn't have to be about buying something.

When you have trust and you get that trust in place throughout the company, people are empowered — people are free.

My dad would always say, "When you look at a photo do you see yourself last?"

I work through teams. It’s the only way I know how to work.