I was a hot-dog stand lady, I was an orphan housemother, I was a waitress 3 or 4 times. All of those jobs did not have good bosses. They basically told you what to do, when to do and when to hop. And I just didn't like that very much.

A good organization is like a box of crayons. You need different colors of the spectrum, but all the crayons should fit in the box.

Buyers decide in the first eight seconds of seeing a home if they're interested in buying it. Get out of your car, walk in their shoes and see what they see within the first eight seconds.

So many people are good at starts and not so good at finishing.

The productiveness of any meeting depends on the level of thought given to the agenda in advance, and you should never leave a meeting without writing a follow-up list with each item assigned to one person. And go outside. All the big ideas are on the outside. You'll never have a creative idea at your desk.

Insecurity is a wonderful motivator.

Money is not the only thing that motivates employees. It's about making them happy.