The story of my billion-dollar business starts like this. I borrowed $1,000 from a friend.

Insecurity is a wonderful motivator.

I became a larger than life figure for one reason only. When you're quoted in the 'Wall Street Journal,' the 'New York Times,' constantly as the expert in the business people assume you're a lot bigger than you are. And then I had to run like hell to catch up with my own image.

Money is not the only thing that motivates employees. It's about making them happy.

I was a hot-dog stand lady, I was an orphan housemother, I was a waitress 3 or 4 times. All of those jobs did not have good bosses. They basically told you what to do, when to do and when to hop. And I just didn't like that very much.

The story of my billion-dollar business starts like this. I borrowed $1,000 from a friend.

Your people smarts will prove ten times more valuable than all the book smarts you can't get.