To be influential in our conversations, we must first be aware of two things, (1) what do we want to bring to the conversation and (2) what do we want to bring out in others.
Bill CrawfordWhen people feel criticized, they almost always defend the behavior you want them to change.
Bill CrawfordPerspective is what allows us to step back and see the entire forest instead of just the same old tree we keep running into again and again.
Bill Crawford