The 8 key words that will move practically anyone to your side of the issue: 'If you can't do it, I'll definitely understand.'
Bob BurgIt isn't just what you know, and it isn't just who you know. It's actually who you know, who knows you, and what you do for a living.
Bob BurgEdify a person in advance for the positive traits you want him or her to have, and you'll find them making a concerted effort to live up to your praise.
Bob BurgGo looking for conflict, and you'll find it. Go looking for people to take advantage of you, and they generally will. See the world as a dog-eat-dog place, and you'll always find a bigger dog looking at you as if you're his next meal. Go looking for the best in people, and you'll be amazed at how much talent, ingenuity, empathy, and good will you'll find. Ultimately, the world treats you more or less the way you expect to be treated.
Bob Burg