I started out as a television news anchor but I wasn't very good at it. I think I was too positive. I wanted to begin every newscast by saying, 'Good evening, in the news tonight...everything's great! Go to sleep. We'll let you know if anything important comes up.'

What you have to give, you offer least of all through what you say; in greater part through what you do; but in greatest part through who you are.

When it comes to influence, TRUST is often the missing piece.

Ultimate influence is the ability to get the results you want from others while helping them feel genuinely good about themselves.

Develop a reputation as a person who, rather than talking a good game, actually plays a good game.

By a network I don't necessarily mean your customers or clients. I mean a network of people who know you, like you, and trust you. They might never buy a thing from you, but they've always got you in the backs of their minds. They're people who are personally invested in seeing you succeed... They're your army of personal walking ambassadors.

Unless you are able to influence the way others think and act, your chances for success are limited.