Everyone's got a moment or two in their life where something happens and you make a decision and then your entire life changes.

Build something 100 people love, not something 1 million people kind of like.

Whatever the press is talking about, they want to keep talking about it. So instead of asking yourself, 'How can I get them to start talking about me?', figure out a way to get yourself involved in what they're already talking about.

The second thing I had to do was not to be reluctant as a leader...And when I started doing that, I realized that people are thriving from this, and that it's so much more helpful for people.

[On culture] It's living the core values when you hire; when you write an email; when you are working on a project; when you are walking in the hall.

Don't listen to your parents.

The stronger the culture, the less corporate process a company needs. When the culture is strong, you can trust everyone to do the right thing. People can be independent and autonomous. They can be entrepreneurial.