Whatever is expressed is impressed. Whatever you say to yourself, with emotion, generates thoughts, ideas and behaviors consistent with those words.
You can make excuses or you can make progress. You choose.
Effective performance is preceded by painstaking preparation
Why haven't you achieved your goals yet? What are your favorite excuses, and how do they hold you back?
IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER.
Integrity is the most valuable and respected quality of leadership. Always keep your word.