In Re-framing, you interpret the event in a positive way. You change your language . Instead if defining it as a problem you re-frame it as a situation . A problem is something that is upsetting and stressful. A situation is something that you simply deal with .

Develop a clear vision for your organization. Where do you want to be in five years?

Resolve in advance to persist until you succeed, no matter what the difficulty.

Offer your customers a long-term relationship, then do everything possible to build and maintain it.

When you find your heart's desire, you'll have the key to unlocking your potential in every other part of your life.

The mark of the superior thinker is his or her ability to accurately predict the consequences of doing or not doing something.

Determine a single measure that you can use to grade your progress and success in each area of your life. Refer to it daily.