Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.
Brian TracyYour ability to set goals is the master skill of success. Goals unlock your positive mind and release ideas and energy for goal attainment. Without goals, you simply drift and flow on the currents of life. With goals, you fly like an arrow, straight and true to your target.
Brian TracyIssue a blanket pardon. Forgive everyone who has ever hurt you in any way. Forgiveness is a perfectly selfish act. It sets you free from the past.
Brian Tracy