The Golden Rule of Habit Change: You can't extinguish a bad habit, you can only change it.
Charles DuhiggThere's a natural instinct embedded in friendship, a sympathy that makes us willing to fight for someone we like when they are treated unjustly.
Charles DuhiggThe best agencies understood the importance of routines. The worst agencies were headed by people who never thought about it, and then wondered why no one followed their orders.
Charles Duhigg