Small wins are a steady application of a small advantage.

Since the 17th century, insurance agents have been the foremost experts on risk.

Self-discipline has a bigger effect on academic performance than does intellectual talent.

There’s something really powerful about groups and shared experiences. People might be skeptical about their ability to change if they’re by themselves, but a group will convince them to suspend disbelief. A community creates belief.

There's a natural instinct embedded in friendship, a sympathy that makes us willing to fight for someone we like when they are treated unjustly.

Companies aren’t families. They’re battlefields in a civil war. Yet despite this capacity for internecine warfare, most companies roll along relatively peacefully, year after year, because they have routines—habits—that create truces that allow everyone to set aside their rivalries long enough to get a day’s work done.

Companies aren’t families. They’re battlefields in a civil war.