The more you focus, the more that focus becomes a habit.

A movement starts because of the social habits of friendship and the strong ties between close acquaintances. It grows because of the habits of a community, and the weak ties that hold neighborhoods and clans together. And it endures because a movement's leaders give participants new habits that create a fresh sense of identity and a feeling of ownership.

For a habit to stay changed, people must believe change is possible.

If you believe you can change - if you make it a habit - the change becomes real.

If you dress a new something in old habits, it’s easier for the public to accept it.

Between calculated risk and reckless decision-making lies the dividing line between profit and loss.

The best agencies understood the importance of routines. The worst agencies were headed by people who never thought about it, and then wondered why no one followed their orders.