What looks like a people problem is often a situation problem.
Anger prepares us to fight and fear prepares us to flee.
Just look for a strong beginning and a strong ending and get moving.
Most analysts are SO SMART and have amazing ideas, but they can't convey their genius ideas to others.
The most basic way to get someone's attention is this: Break a pattern.
Change is hard because people wear themselves out. And that’s the second surprise about change: What looks like laziness is often exhaustion.