There's no such thing as a passive audience.
One of my favorite bloggers who can articulate his ideas clearly is Avinash Kaushik. The only problem? His ideas are so awesome his posts are a mile long, but I promise they are worth the time.
Stories are flight simulators for our brains.
What looks like resistance is often a lack of clarity.
What looks like a people problem is often a situation problem.
What’s broken, and how do we fix it?