Many armies fail because they put all their emphasis into creating a plan that becomes useless ten minutes into the battle

What looks like a people problem is often a situation problem.

What’s working, and how can we do more of it?

Success emerges from the quality of the decisions we make and the quantity of luck we receive. We can't control luck. But we can control the way we make choices.

When you’re at the beginning, don’t obsess about the middle, because the middle is going to look different once you get there.

Mental simulation is not as good as actually doing something. But it's the next best thing. And the right kind of a story is a simulation.

The most basic way to get someone's attention is this: Break a pattern.