Business is about belonging which means inclusion is the new black.

While face-to-face is just as important as it ever was, now that we've got all kinds of new tools, let us tighten bonds in between those in-person moments.

The difference between PR and social media is that PR is about positioning, and social media is about becoming, being and improving.

Celebrate small victories often. Mourn failures quickly. Do what's necessary without fanfare.

No matter what, the very first piece of Social Media Real Estate I'd start with is a blog.

Don't settle. Don't finish crappy books. If you don't like the menu, leave the restaurant. If you're not on the right path, get off it.

If you accept all the praise, you have to accept all the critics.