Treat people like you want to be treated; live and let live; and also give the other person a break now and then.

We don't have much in the way of a business strategy. Like no business plan. Which I say to torment all my friends who are VCs or MBAs. That's always entertaining. The deal is, it's a mixture of luck and persistence.

I need to make an okay living. The people who work for us need to. But after you make a comfortable living, how much more do you need? It's like I make a joke about nerd values, because I'm very much in the rich nerd tradition. And you know, we say, like, hey, people pay us for this stuff, like programming. You know, what else do we need?

The stuff that works best is driven by passion rather than dollars.

What works on the net works for people in general. The net has very little to do with technology, what matters is how people use the technology.

I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

Crooks are early adopters.