We led with our conviction rather than rational, because rational said it was impossible.

I actually bought a travel guitar, and that guitar is really cool. You can actually fold the guitar, and you can plug headphones into it, but it's acoustic, or semi-acoustic.

The value of a company is the sum of the problems you solve.

Put your consumers in focus, and listen to what they're actually saying, not what they tell you.

With Twitter and other social networking tools, you can get a lot of advice from great people. I learn more from Twitter than any survey or discussion with a big company.

We led with our conviction rather than rational, because rational said it was impossible.

Ask yourself: given everything you have to do, is there a way that we can make this better?