If you do a practice and train your attention to hover in the present, then you will build the internal capacity to do that as needed - at will and voluntarily.

Positive work environments outperform negative work environments.

people's emotions are rarely put into words , far more often they are expressed through other cues. the key to intuiting another's feelings is in the ability to read nonverbal channels , tone of voice , gesture , facial expression and the like

What really matters for success, character, happiness and life long achievements is a definite set of emotional skills - your EQ - not just purely cognitive abilities that are measured by conventional IQ tests.

CEOs are hired for their intellect and business expertise - and fired for a lack of emotional intelligence.

There is zero correlation between IQ and emotional empathy... They're controlled by different parts of the brain.

The Harvard Business Review recently had an article called 'The Human Moment,' about how to make real contact with a person at work: ... The fundamental thing you have to do is turn off your BlackBerry, close your laptop, end your daydream and pay full attention to the person.