Positive work environments outperform negative work environments.

Teachers need to be comfortable talking about feelings.

But the rational mind usually doesn't decide what emotions we "should" have !

Comparing the three domains, I found that for jobs of all kinds, emotional competencies were twice as prevalent among distinguishing competencies as were technical skills and purely cognitive abilities combined. In general the higher a position in an organization, the more EI mattered: for individuals in leadership positions, 85 percent of their competencies were in the EI domain.

We need to re-create boundaries. When you carry a digital gadget that creates a virtual link to the office, you need to create a virtual boundary that didn't exist before.

The people we get along with, trust, feel simpatico with, are the strongest links in our networks

For better or worse, intelligence can come to nothing when emotions hold sway.