Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.

If you are doing mindfulness meditation, you are doing it with your ability to attend to the moment.

We need to re-create boundaries. When you carry a digital gadget that creates a virtual link to the office, you need to create a virtual boundary that didn't exist before.

While there I began to study the Asian religions as theories of mind.

The near cousin of optimism is hope: knowing the steps needed to get to a goal and having the energy to pursue those steps. It is a primal motivating force, and its absence is paralyzing.

Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark.

Western business people often don't get the importance of establishing human relationships.