Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark.
Daniel GolemanOverloading attention shrinks mental control. Life immersed in digital distractions creates a near constant cognitive overload. And that overload wears out self-control.
Daniel GolemanWe're exposed and carry in our bodies multiple chemicals, and we have to understand how they interact. Both how they individually interact and the thousands of effects they can produce when they interact with the receptors that run our bodies.
Daniel GolemanThere are a host of surprises among longer-term meditators, like a boost in the immune system from a day of practice, which is not seen in beginners, and a rapid recovery from stress or pain. At the "Olympic level" we find there is no anticipatory anxiety when the stress of pain is certain to come, and no lingering aftereffects - unlike the stress reactions in ordinary folk.
Daniel Goleman