Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability and technical skill combined.

Reducing the economic gap may be impossible without also addressing the gap in empathy.

Simple inattention kills empathy, let alone compassion. So the first step in compassion is to notice the other's need. It all begins with the simple act of attention.

Emotional self-control is NOT the same as overcontrol, the stifling of all feeling and spontaneity....when such emotional suppression is chronic, it can impair thinking, hamper intellectual performance and interfere with smooth social interaction. By contrast, emotional competence implies we have a choice as to how we express our feelings.

One of the leading theories of why electroconvulsive therapy is effective for most severe depressions is that it causes a loss of short-term memory - patients feel better because they can't remember why they were sad.

When we focus on others, our world expands.

One aspect of a successful relationship is not just how compatible you are, but how you deal with your incompatibility.