Western business people often don't get the importance of establishing human relationships.
Daniel GolemanEmotional 'literacy' implies an expanded responsibility for schools in helping to socialize children. This daunting task requires two major changes: that teachers go beyond their traditional mission and that people in the community become more involved with schools as both active participants in children's learning and as individual mentors.
Daniel GolemanThe human brain is by no means fully formed at birth. It continues to shape itself through life, with the most intense growth occurring during childhood.
Daniel GolemanGreat leaders, the research shows, are made as they gradually acquire, in the course of their lives and careers, the competencies that make them so effective. The competencies can be learned by any leader, at any point.
Daniel Goleman