Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark.
Daniel GolemanRisk taking and the drive to pursue innovative ideas are the fuel that stokes the entrepreneurial spirit.
Daniel GolemanThe basic premise that children must learn about emotions is that all feelings are okay to have; however, only some reactions are okay.
Daniel GolemanI don't think focus is in itself ever a bad thing. But focus of the wrong kind, or managed poorly, can be.
Daniel Goleman