You are more likely to learn something by finding surprises in your own behavior than by hearing surprising facts about people in general.

If people can construct a simple and coherent story, they will feel confident regardless of how well grounded it is in reality.

We are often confident even when we are wrong, and an objective observer is more likely to detect our errors than we are.

Mood evidently affects the operation of System 1: when we are uncomfortable and unhappy, we lose touch with our intuition. These findings add to the growing evidence that good mood, intuition, creativity, gullibility, and increased reliance on System 1 form a cluster. At the other pole, sadness, vigilance, suspicion, an analytic approach, and increased effort also go together. A happy mood loosens the control of System 2 over performance: when in a good mood, people become more intuitive and more creative but also less vigilant and more prone to logical errors.

If there is time to reflect, slowing down is likely to be a good idea.

It's very easy for trusted companies to mislead naive customers, and life insurance companies are trusted.

When you are under time pressure for a decision, you need to follow intuition.