Policy makers, like most people, normally feel that they already know all the psychology and all the sociology they are likely to need for their decisions. I don't think they are right, but that's the way it is.

Mind is a machine for jumping to conclusions

We have a very narrow view of what is going on.

The idea that you can ask one question and it makes the point - well, that wasn't how psychology was done at the time.

True intuitive expertise is learned from prolonged experience with good feedback on mistakes.

Hindsight bias makes surprises vanish.

Alternative descriptions of the same reality evoke different emotions and different associations.