If you want to make better use of your time, you need to be looking for the small increments of time ... a minute here, five minutes there, etc.

Your job is not to lower the bottom by adjusting for and accommodating the lowest-performing employees. You should be raising the top by recognizing and rewarding superstar behavior.

It is rare for people to say they want to be held accountable, but in reality, everyone wants everyone else to be held accountable.

Positively dealing with the unexpected by looking for solutions, not excuses, is the choice you need to make.

Bucket filling is in the eye of the bucket holder, not the bucket filler. Fill their buckets with things that are important to them ... not you.

The most important thing you do as a leader is to hire the right people.

Guard your integrity as if it's your most precious leadership possession, because that is what it is.