It is rare for people to say they want to be held accountable, but in reality, everyone wants everyone else to be held accountable.

Positively dealing with the unexpected by looking for solutions, not excuses, is the choice you need to make.

The most important thing you do as a leader is to hire the right people.

"To coach" comes from the root meaning "to bring a person from where they are to where they want to be."

When you write things down, you commit to doing them. If you simply tell me what you want to do, there is really no commitment to getting it done.

When you depend on another's perceptions to match your expectations, you're setting yourself up for disappointment.

So much of life is about attitude and how we handle what life throws our way. Life is good - even when a situation appears to be the worst.