What do I have to do to earn and deserve the key relationships that are going to get me where I want to go?
David MaisterIf your clients aren't actively telling their friends about you, maybe your work isn't as great as you think it is.
David MaisterWhether or not your values are operational is crucially determined by whether or not there are consequences for noncompliance.
David MaisterYour task as a leader is to help others to succeed, not to strive only for your own success. If I don't trust your motives, nothing else will matter -because my primary concern is your integrity.
David Maister