A true professional feels no pressure to run up a client's bill, knowing that any reduction in revenues caused by being efficient will be more than recompensed by the reputation earned for being honest and trustworthy.

What is important is what inspires persistence and determination- in other words what you care about.

Before a leader can be accepted, let alone succeed, autonomous professionals must agree to be influenced by that person.

I will not accept your guidance and critique unless you are supportive and nurturing. On the other hand, you need to be continually demanding.

More than any other factor, it is the people we have to deal with that determine the quality of our work lives.

A true professional feels no pressure to run up a client's bill, knowing that any reduction in revenues caused by being efficient will be more than recompensed by the reputation earned for being honest and trustworthy.

Truly visionary and successful companies have discovered that there is no conflict between the pursuit of profit and having a pursuit beyond profit.