Never, ever forget that you are a servant.

I'm always crunching numbers, so my calculator watch is a must.

I really see low-fare carriers, quality low-fare carriers anyway, continuing to become more and more popular.

I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers.

People don't really look forward to flying that much. It's like they want to get to the place, but they don't look forward to the experience.

And you've got to remember that I'm also the father of nine children.

Nobody ever thought about having to protect the passengers from the pilots.