The Lisbon hub is important to Portugal, the country. That's not going to go away. It needs to be there. The country depends on tourism.

Just keep thinking about the good side of ADD - the creativity and the originality it can stimulate.

People do a better job if they respect the leader of the company. I learned that on my mission - the value of people and how to truly appreciate them.

I really see low-fare carriers, quality low-fare carriers anyway, continuing to become more and more popular.

Never, ever forget that you are a servant.

Even though Brazil has been up and down and had some difficulties, it's still a very big country, and a very important country. It's got the fourth largest domestic market in the world.

I think there's a big market in North America [with travelers] going to Lisbon and connecting over Lisbon.