Some days you just want to get dressed and go about your business. But if you're a woman, you can't, because there is no unmarked woman.

[T]he seeds of [the Argument Culture] can be found our classrooms, where a teacher will introduce an article or an idea . . . setting up debates where people learn not to listen to each other because they're so busy trying to win the debate.

We tend to look through language and not realize how much power language has

The key to conversation at work is flexibility and understanding how what you say might be perceived by others.

Some days you just want to get dressed and go about your business. But if you're a woman, you can't, because there is no unmarked woman.

The biggest mistake is believing there is one right way to listen, to talk, to have a conversation - or a relationship.

When people realize that in the long run you may be turning off the audiences more, even though they will look temporarily--in the end they turn away, we really need to develop other metaphors and not talk about two sides, but talk about all sides.