any criticism heard secondhand sounds worse than it would face to face. Words spoken out of our presence strike us as more powerful, just as people we know only by reputation seem larger than life.
Deborah TannenCommunication is a continual balancing act, juggling the conflicting needs for intimacy and independence. To survive in the world, we have to act in concert with others, but to survive as ourselves, rather than simply as cogs in a wheel, we have to act alone.
Deborah Tannen