We all know we are unique individuals, but we tend to see others as representatives of groups.
Deborah TannenPart of the reason images of women in positions of authority are marked by their gender is that the very notion of authority is associated with maleness.
Deborah TannenThe key to conversation at work is flexibility and understanding how what you say might be perceived by others.
Deborah TannenIt can be the best of relationships and the worst of relationships - often at the same time. The bond between a mother and daughter is one of the strongest, but it's also among the most complicated.
Deborah Tannen