All communication is more or less cross-cultural. We learn to use language as we grow up, and growing up in different parts of the country, having different ethnic, religious, or class backgrounds, even just being male or female - all result in different ways of talking.

The Pavlovian view of women voters - plug the words in, and they will respond - sends a chill down my spine because it sounds like an adaptation of something I have written about communication between the sexes: When a woman tells a man about a problem, she doesn't want him to fix it; she just wants him to listen and let her know he understands. But there's a difference between a private conversation and a presidential election, between what we want from our leaders.

Cooperation isn't the absence of conflict but a means of managing conflict.

Communication is a continual balancing act, juggling the conflicting needs for intimacy and independence. To survive in the world, we have to act in concert with others, but to survive as ourselves, rather than simply as cogs in a wheel, we have to act alone.

Words can be like weapons of destruction: It takes so much effort, and the cooperation of so many people, to build something - and so little effort of so few to tear it down.

For most women, the language of conversation is primarily a language of rapport: a way of establishing connections and negotiating relationships.

[T]he seeds of [the Argument Culture] can be found our classrooms, where a teacher will introduce an article or an idea . . . setting up debates where people learn not to listen to each other because they're so busy trying to win the debate.