Saying that men talk about baseball in order to avoid talking about their feelings is the same as saying that women talk about their feelings in order to avoid talking about baseball.
Deborah TannenFor most women, the language of conversation is primarily a language of rapport: a way of establishing connections and negotiating relationships.
Deborah TannenWe all know we are unique individuals, but we tend to see others as representatives of groups.
Deborah TannenBut if you parry individuals points - a negative and defensive enterprise - you never step back and actively imagine a world in which a different system of ideas could be true - a positive act.
Deborah TannenWhen those closest to us respond to events differently than we do, when they seem to see the same scene as part of a different play, when they say things that we could not imagine saying in the same circumstances, the ground on which we stand seems to tremble and our footing is suddenly unsure.
Deborah Tannen